For us, customer satisfaction is a matter of the heart. That is why the customer experience is at the center of our operations.
We guarantee quality - and promise a 5-year warranty.
Conifer products have been awarded the prestigious Design from Finland label.
Full 100-day satisfaction guarantee. You can return the product you purchased within 100 days if you are not satisfied.
At HAVU, we believe the best stories come from our customers' experiences and feedback. We are proud to create watches that not only meet expectations but exceed them. The feedback we receive from customers is valuable to us and helps us develop our products and services even better.
It is important to us that our products are of high quality. We have invested in the following aspects, which our customers also greatly appreciate in their feedback:
All our watches have sapphire glass, which offers excellent scratch protection and keeps the watch beautiful for a long time. The first links of the wristwatches and bands are metal, ensuring the longevity and durability of our products.
Our products come with a 100-day satisfaction guarantee. This means you can try HAVU products on your own wrist in peace before making a final decision. If the product is not to your liking, it can be exchanged for another or returned completely free of charge. We always want the best for our customers, and this review shows that:
"The watch is very stylish and comfortable on the wrist. Customer service was 6/5, the first watch did not please the eye so the matter was handled very quickly and stylishly and the mail brought exactly what I wanted. Highly recommended!"
We know that HAVU products stand the test of time. That is why we offer a 5-year warranty on all our products. This warranty covers possible manufacturing defects, ensuring that you make a durable and reliable choice. For warranty matters, you can always contact us by email: info@havuwatches.com.
Our customers especially praise our fast delivery of 1-2 business days. We pack all orders by the next business day at the latest, because receiving a new and desirable product is hard to wait for much longer:
Apple Watch band, ebony
"I am satisfied with the wristband. Functional, beautiful color, and the band was easy to shorten. Really fast delivery, the package was available for pickup the day after ordering"
We have thought through everything from start to finish to make your purchasing process as effortless as possible. With our products, you get everything you need - instructions, extra links, a shortening tool, and instructions for adjusting the strap. We ensure that the product is ready to use as soon as it arrives to you.
HAVU Aava 42mm
"I bought that watch a week ago. A really fine set; bird's eye maple walnut wood.
The first watch I bought, which indeed includes a stunning case, a strap tool, and spare parts for the strap.
I have never before in my life bought such a fine watch set."
-K.P
Would you like to read other customers' experiences and reviews of HAVU products? You can find on our website genuine customer reviews left by other customers for each product. Let our satisfied customers speak for us:
Aava - Unisex wristwatch 38mm
"I bought the watch as a gift for my sister and both I and the recipient were very satisfied with it. The packaging the watch came in is really stylish, as is the watch itself. The extra links and tool for shortening/extending the strap that came with the watch were a really good addition to the package. This ensures a perfect fit for the user's wrist.
I can recommend the watch to everyone, either the smaller 38 mm for the wrist or the larger 42 mm."
-Jari Heikka
A wonderful wooden addition to the watch collection
"I bought this watch with a 42 mm dial for my boyfriend as a birthday gift. The gift was well received and put to use immediately. My boyfriend praised the feel and fit of the watch on his wrist and said this will be a great summer watch. The wood is beautifully treated and the design, in my opinion, is timeless. Plus also to customer service for fulfilling my wish that the dial would have as many dark spots characteristic of bird's eye maple as possible! The watch is unique and it was a pleasure to support a Finnish company."
-Helmi
Korpi
"A really stylish watch. My first automatic watch. It has sparked conversations both about its appearance and features. The delivery was in a beautiful wooden box, which included instructions and a beautiful wooden warranty card. The impression of the watch is really high quality on the wrist. Shortening was also possible at home, no need to take it to a watchmaker."
-Laura
We are happy to assist if you have any questions. You can easily contact us by email at info@havuwatches.com or through social media @havuwatches. Explore stylish wooden accessories here!
Our mission has been clear from the start: to bring the most stylish wooden wristwatches and accessories to the Finnish market, which are as practical as they are beautiful. Today, we can proudly say that we have succeeded.
Now you too have the opportunity to enjoy a unique, nature-inspired style in the form of Havu wristwatches and accessories.
